This site is hosted by Yahoo! Store. Yahoo! hosts the store pages, ordering system, and order data. Yahoo! automatically collects order information but may only use this information in the aggregate. If you accessed this store through Yahoo! Shopping, Yahoo! also automatically collects information about your shopping experience. Please see the Yahoo! Privacy Policy for more information about how Yahoo! uses this information.

Commitment to Privacy

Your privacy is important to us. To better protect your privacy we provide this notice explaining our online information practices and the choices you can make about the way your information is collected and used. To make this notice easy to find, we make it available on our home page and at every point where personally identifiable information may be requested.

The Information Collected

This notice applies to all information collected or submitted on the website. On some pages, you can order products and make requests. The types of personal information collected for an order include:

Name Address E-mail Address Phone Number Credit Card Information (if any order is placed)

The Way We Use Information

We use the information you provide about yourself when placing an order only to complete that order. Your information will not be swapped, rented, sold or otherwise distributed to outside parties except to the extent necessary to complete the order.

We use return e-mail addresses to answer the e-mail we receive. We also use addresses to communicate confirmation of receipt of your order and to allow you to follow the shipment progress of your order.

We reserve the right to collect aggregate information using "cookies" to better design our website. For example, we may collect data pertaining to the X number of individuals that visited a certain area of our website, but we would not disclose anything that could be used to identify those individuals. This means that a user's session will be tracked, but the user will be anonymous.

You can browse our site without entering any personal information and therefore remain anonymous during your visit. The only place that we collect personal information at our website is on the order form.

Finally, we never share the personally identifiable information provided to us online in ways unrelated to the one described above. We may communicate to you, using your e-mail address, occasional specials or promotions if you opt-in for this type of communication in the first instance. Otherwise, we will prohibit such future uses of your e-mail address.

Our Commitment To Data Security

To prevent unauthorized access, maintain data accuracy and ensure the correct use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online.

One of the most common concerns among on-line shoppers is the security of credit card transactions. Of course, we understand the ramifications of credit card fraud as it also impacts the retailers. In order to ensure the safety and security of your transaction, we have incorporated the latest encryption technology through the Equifax 128-bit, SSL (secure sockets layer) software. This leading e-commerce encryption technology enables to encrypt all of your transaction information so that it cannot be viewed by anyone over the Internet. To verify that your transaction is channeled through a certified encryption routine, click on the Equifax icon on our home page to view our Equifax SSL certification.

How You Can Correct Your Information

You can correct factual errors in your personally identifiable information by sending us a request that credibly shows the error. To protect your privacy and security, we will also take reasonable steps to verify your identity before making corrections.

Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.

How To Contact Us

Should you have other questions or concerns about these privacy policies, please call us at Tel # 1-877-511-0677 or send us an e-mail at

Order before 12 pm EST, we ship the same day. Speak to a Craftworktools customer service representative toll-free at 1-877-511-0677 (M-F 8:00 am to 5:00 pm Eastern time).